ckck4's Privacy Policy

Introduction & Scope of Policy

ckck4 ("we", "our", or "platform") operates a reliable online gaming environment for users in Bangladesh. When you use the ckck4 website, we establish a relationship of trust with you. This privacy policy is the foundation of that trust.

This document explains what types of personal data ckck4 collects, how that data is used and stored, under what circumstances it may be shared with third parties, and what rights you have regarding your data.

By using this website you consent to the terms of this privacy policy. If you disagree with any term, please refrain from using our services and contact our support team.

What Data We Collect

ckck4 collects only the data necessary to provide our services properly. We never collect excessive or unnecessary information.

2.1 Information You Provide Directly

When you create an account or use our services, you voluntarily provide the following information:

• Full name (in Bengali or English)
• Mobile number
• Email address
• Date of birth (for age verification — only those aged 21 or above may register)
• Payment details: bKash, Nagad, or Rocket number, or bank account details (for deposit and withdrawal processing)
• Documents required for identity verification (copy of national ID card or passport)

2.2 Automatically Collected Information

When you visit the ckck4 website, our system automatically records the following technical information:

• IP address and device identifiers
• Browser type and version
• Operating system
• Session duration and pages visited
• Referral URL (if any)
• Login time and location (per Bangladesh Standard Time, UTC+6)

2.3 Transaction-Related Information

All financial activity carried out through your account — deposits, withdrawals, bonus applications, and gaming history — is securely logged. This information is used for financial accountability and fraud prevention.

Purpose of Data Use

ckck4 uses collected data only for the purposes listed below. We never sell your data or provide it to third parties without authorisation.

• Account management: To create, verify, and maintain your account, and to ensure login security.
• Financial transaction processing: To securely complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. The minimum deposit is ৳200 and the minimum withdrawal is ৳800.
• Customer support: To resolve your questions and issues through 24/7 live chat and email support.
• Security & fraud prevention: To detect unusual account activity and prevent cyber fraud.
• Legal compliance: To maintain records required under applicable laws and regulations.
• Responsible gaming: To monitor user behaviour and take protective measures when needed.
• Service improvement: To analyse platform performance and enhance the user experience.
• Relevant communications: To send important account notifications, security alerts, and service-related updates.

Sharing Data with Third Parties

ckck4 may share your data with trusted third parties in limited and specific circumstances. Those circumstances are clearly described below:

4.1 Payment Processors

To complete financial transactions, we share necessary payment information with authorised mobile financial service providers such as bKash, Nagad, and Rocket, as well as banking partners. This information is used solely for transaction verification.

4.2 Technology Service Providers

For the secure operation of our platform — such as cybersecurity, server hosting, and technical support — we work with specialist firms. These firms are contractually bound to comply with our privacy standards.

4.3 Game Software Providers

Limited technical data may be exchanged to manage game sessions on platforms from Pragmatic Play, Spribe, PG Soft, JILI, and other game developers. This data is used to ensure fair play.

4.4 Legal Obligations

We may be required to disclose information in response to a court order, a lawful request from an investigating authority, or as required by applicable law. In such cases we will disclose only the minimum information legally required.

4.5 Business Transfer

In the event of a change of ownership or merger of ckck4's business, user data may be transferred as part of the assets. However, the new owner will be bound to comply with the terms of this privacy policy.

Cookies & Tracking Technologies

The ckck4 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

5.1 Essential Cookies

These cookies are essential for the basic operation of the website. They keep your session active, store your login state, and manage security tokens. These cookies cannot be disabled.

5.2 Functionality Cookies

These cookies remember your preferences — such as language selection and session preferences — so your experience is smoother on each visit.

5.3 Analytics Cookies

We collect anonymous statistics to understand which sections of the website are used most. No individual can be identified from this data.

5.4 Cookie Controls

You can control or delete cookies by changing your browser settings. Keep in mind that disabling essential cookies may prevent some important features of the site from working.

Data Security Measures

ckck4 treats the security of your data as its highest priority. We apply industry-standard technologies and practices to protect your data from unauthorised access, alteration, disclosure, or destruction.

• SSL Encryption: All data transmitted on our website is encrypted via SSL/TLS technology, protecting information from third-party interception.
• Password Hashing: Your password is never stored in plain text; it is hashed using strong cryptographic algorithms.
• Access Controls: Only authorised staff have access to user data, and only within the limits required for their role.
• Security Monitoring: Our systems are monitored around the clock; any suspicious activity is identified and addressed immediately.
• Regular Audits: Our security measures are regularly updated and reviewed.
• Payment Data Protection: Financial information is handled with the highest level of security; we do not store card numbers or complete bank details on our servers.

Data Retention Period

ckck4 retains your personal data only for as long as it is necessary.

• Active accounts: All account data is retained for as long as your account remains active.
• Financial records: Records of financial transactions are retained for the period required by legal obligations.
• After account closure: When an account is closed, most data is securely deleted; however, certain data may need to be retained for a limited period due to legal obligations.
• Log files: System log files are automatically deleted after a set period.

Your Rights

As a ckck4 user, you have certain important rights regarding your own data. We respect these rights and make every effort to respond to your requests as quickly as possible.

8.1 Right to Access

You may request details of the personal data we hold about you at any time. Email us at [email protected] and our team will assist you.

8.2 Right to Rectification

If the data we hold about you is incorrect or incomplete, you may request that it be corrected. After verifying your identity, we will make the necessary corrections.

8.3 Right to Erasure

In certain circumstances you may request that your data be deleted. Please note that some data may not be possible to delete due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances you may ask us to restrict the processing of your data — for example, when you have raised a question about the accuracy of the data.

8.5 Right to Close Your Account

You may request to close your ckck4 account at any time. You will be given the opportunity to withdraw any outstanding balance before the account is closed.

To exercise any of the rights above, contact our support team — via 24/7 live chat or email.

Protection of Minors

ckck4's services are for users aged 21 and above only. We do not knowingly collect or process data from minors.

Age verification is mandatory during account registration. If a user is confirmed to be under 21, their account will be closed immediately and any collected data will be securely deleted.

If, as a parent or legal guardian, you believe that a minor has created an account on our platform, please notify us at [email protected]. We will act promptly.

Changes to Policy

ckck4 reserves the right to update this privacy policy as needed. Changes may be made due to technological developments, the launch of new services, or legal requirements.

If any significant change is made to the policy, we will update the "Last Updated" date at the top of this page and notify registered users.

Continued use of the site after changes have been made will be taken to mean that you have accepted the updated policy. We therefore recommend visiting this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us: